Financial Security

As well as our experience, we have working knowledge of the Package Travel Regulations which protects our groups when booking multiple tour inclusions with us.

• ABTA – Association of British Travel Agents
  Being an ABTA member ensures that in the unlikely event of a tour operator failure, your money is financially protected and can be recouped. If on tour, assistance will be available to ensure the tour can be completed and you are returned home.

  The key benefits of ABTA include: Training on Travel Law, Crisis Management, Complaints Handling Destination updates Crisis management support and assistance Industry lobbying Legal advice Independent complaint resolution/arbitration service Venture Abroad are ABTA bonded – membership number V025X. For more information visit www.abta.com.

• ATOL – Air Travel Organisers’ Licensing
  ATOL is a legal requirement and, when booking a flight tour, ATOL membership ensures that in the unlikely event of a tour operator failure, your money is financially protected and can be recouped.

  If on tour, assistance will be available to ensure the tour can be completed and you are returned home. All flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay, you will be supplied with an ATOL certificate. Please ask for it and check to ensure that everything you have booked (flights, hotels and other services) is listed on it.

  Rayburn Tours hold an Air Travel Organisers License granted by the Civil Aviation Authority – membership number ATOL 3475. For more information visit www.atol.org.uk.

• Travel Insurance
  For your financial security, you must have insurance when travelling with us, whether it be your own or the insurance we provide through Aviva. We highly recommend our insurance due to it being tailored specifically for youth groups with specialist insurance policies for individual tour types. If you’re unsure about any aspect of the cover provided, or you or any group member’s circumstances are such that you think the cover will not be valid, please contact us on 01332 342 050 as soon as you become aware of this.

   

  All insurance is a single trip policy (valid only for your booking with Venture Abroad). Venture Abroad is a partner of Aviva Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority (www.fca.org.uk/register).

• Monitoring the FCO Guidance
  We also regularly monitor the foreign exchange market and FCO guidance to be abreast of changes in government travel advisories and worldwide issues, so that we can act promptly and keep your group both safe and financially secure.

• Travel Advisory
  We advise to keep up to date and for the latest travel advice from the Foreign & Commonwealth Office to visit their webpage.