Venture Abroad Covid Guarantee
Book with confidence
We want our Scout and Guide groups to book with confidence and, having listened to the opinions of many of our long standing customers, we have made some changes to the way we operate to give this reassurance:
- Our cancellation and postponement policies are now even more flexible
- The deposit schedules have more flexibility and can be tailored to your trip
- We can provide additional help launching your trip and dealing with any tricky questions
- Increased health and safety measures – all our suppliers will meet any local COVID-19 regulations
Venture Abroad Covid Guarantee
Extra-flexible cancellation policies for all trips booked between 1st November 2020 and 31st May 2021 for travel in 2021/2022
- Coach ToursCoach tours booked between 1st November 2020 and 31st May 2021 for travel in 2021/2022
Coach tours are an excellent choice for your group. Not only do they offer appropriate options to create and/or maintain social bubbles and social distancing, they’re also more flexible in terms of postponements and cancellations.
We’ve secured flexible terms with our coach, ferry and accommodation suppliers which enables us to offer coach group bookings unrivalled flexibility to cancel if COVID-19 poses an adverse effect between 45 and 30 days prior to your departure date.
During this 15-day period you’ll have the right to cancel and receive a 100% refund if any of the following are in place at that time:
- FCDO advising against all but essential travel to your destination
- Girlguiding UK or Scouting advises against overnight residentials
- Arrival quarantine at your destination
- UK quarantine in place for returning passengers from your destination
- National or regional lockdown restrictions in the UK which prevent your group from travelling
- Any form of social distancing regulations which would make group travel unfeasible
So book now safe in the knowledge that if COVID-19 is still causing a potential threat to your trip, you will be able to walk away up to 30 days in advance with a full refund.
Other ways we can help
Flexible Deposit Schedules
All our trips are tailor-made, so we want to also give the option to tailor-make your deposit schedule to best fit your group. If you are worried about asking group members or parents for too much money now, then please just talk to us and we’ll see if we can reduce the initial deposit and spread out the payments more to help.
Often doing this is a great way to increase uptake, so please give us a call to see how we can help.
Additional Help Launching Your Trip
Video presentations to parents:
Using video calls to host parents evening presentations has been one of the few silver linings to the pandemic:
- Everyone can clearly see the presentation – no more squinting at a projector screen from the back of the room
- More questions – parents are more comfortable typing questions into the chat function on Zoom etc. than raising it in front of the group
- Missed a bit? No problem – all the video presentations can be recorded
And all our “usual” assistance:
- PowerPoint presentations
- Launch letter templates
- Generic Health and Safety information
Additional Health and Safety Measures
Venture Abroad have and always will be passionate about making your trip as safe as possible. All our suppliers will comply with the local COVID-19 safety measures at the time your trip departs.
Still have questions?
We’re here to help, so please get in touch with our team and we’ll answer your questions as quickly as possible. If it takes us a few days to get back to you then please bear with us, but rest assured that we will be in touch as soon as we can.
